Jodie Lichtenstein, CEO, Fastback Refunds, A DotCom Magazine Exclusive Interview

    About Jodie Lichtenstein and Fastback Refunds:

    Jodie Lichtenstein is the CEO and co-founder of Fastback Refunds. From personal experience Jodie recognized a gap in the antiquated online merchandise refund process when she found herself waiting up to 3 weeks for thousands of dollars in returned wedding guest dresses. She founded the instant refund platform in 2023 and served as the company’s first Chief Operating Officer building everything from process, product, reporting, and marketing. As CEO, Jodie is focused on deal strategy, external partnerships, and investor relations.

    Fastback is a new and innovative revolution that’s here to provide you with a solution that is long overdue. Fastback transforms your return and refund experience with instant refunds.

    Waiting 5-30 business days for a refund leaves consumers in limbo; cash restrained, stressed, and in fear of shopping freely. We’re here to solve that problem in the simplest way. With Instant Refunds.

    Fastback has created sophisticated technology and user experience that unlocks cash and provides consumers with certainty in the timing of their refund. Fastback strives to enable customers to have optionality, knowing that their refunds won’t be tied up if they choose to return the items.